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Re:Australia gov wants telco Optus to pay for new passports ... by senectus1 on Wednesday September 28, 2022 @08:47PM (#33015053)
aaaaand the cost will go back to the Optus customers.
Re:Australia gov wants telco Optus to pay for new passports ... by caf on Wednesday September 28, 2022 @09:03PM (#33015160)
Optus exist in a competitive market, their ability to raise prices to pass this cost on is limited.
Re:Australia gov wants telco Optus to pay for new passports ... by AlexThrowAway on Wednesday September 28, 2022 @10:54PM (#33015795)
Due to Singtel gutting Optus's onshore support service Optus has been losing market share for years and has had to rely on heavy discounting. In 2021 they posted a $208m net loss.

This is probably the end for Singtel in retail telecommunications in Australia, and I don't know who would buy their network now that TPG and Vodafone have merged. They may just convert it to a much smaller wholesale only operation.

Re:Australia gov wants telco Optus to pay for new passports ... by gonzo41 on Thursday September 29, 2022 @12:28AM (#33016337)
There was a time when they used to charge 14cents a text message. They should have plenty of cash.