Companies used to provide manuals that'd include part numbers and even schematics!
Now they're developing products for themselves. No customer ever asked for a TV that plastered the screen with ads every time they adjusted the volume, or a lightbulb you need some shitty app to turn on and off, but now it seems everything comes with some kind of hidden monkey paw style gotcha attached to it.
But of course, there’s a phone app you can download and give the company a bunch of personal information to connect your washer to your home network so you can get notification when it’s done with its cycle.