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A comment on I came up with a better way to communicate with users.

Re:I came up with a better way to communicate with users by Olphs on Thursday September 22, 2022 @09:44AM (#32938644)
I think it's a cool idea, and could be useful. In the best case it would be like a crowdsourced customer support, where the users will help each other. And a way to make the product more engaging.

Biggest doubt for me is that, I think this would require a lot of moderation, since surely there will be people advertising something, or recommending competitors. Or people impersonating as customer support agents and scamming your users

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Re:I came up with a better way to communicate with users by atomiomi on Thursday September 22, 2022 @09:53AM (#32938753)
Yeah I think this is main problem with products where all people can post. But I think you would be able to limit who can comment if you receive a lot of comments. Because you'll collect data on users through polls and forms
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Re:I came up with a better way to communicate with users by peyton on Thursday September 22, 2022 @04:20PM (#32944108)
It’s called a troll box and it’s amazingly sticky.
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