>Shouldn't there be a level where some people will find the pain of the shittiness so great that they'll step outside of the Microsoft ecosystem whereas other people will accept the shit in exchange for the ease of staying inside the Microsoft ecosystem.

This happened at a company I worked at. There was practically a war between IT support trying desperately to force people to use Teams and the people who had picked up Zoom and quite liked it trying to stay using it.

After a grace period where IT pleaded, whinged and begged, the Windows laptops were ultimately locked down such that zoom couldn't be installed or run at all and everybody was finally shifted on to Teams.

This was all done in the name of security, citing such high profile transgressions "Zoom's end to end encryption isn't working as advertised!" and "omg zoombombing sometimes happens if you don't password protect your room!" were cited. Stories like this were circling the news at that time.

Later on when Teams was bludgeoned by several zero days that were orders of magnitude worse, nobody batted an eye of course, and that story didn't get much airtime.

Microsoft had its claws deep into that company. I suspect they have a pretty good PR team as well.