Now you’re just being defensive.

We were critiquing a product, now you’re saying, companies dont owe us the right to criticise their product, and that we must move elsewhere instead of complaining.

one second you’re saying “it’s for our benefit”, the next, you want us to stop using the product, because we aren’t “owed anything”.

When did I say that companies don’t owe you “the right to criticise their product”? I didn’t say that.

Arguments with a dishonest interlocutor are frightfully boring. Reply as you see fit, but I’m closing this thread and not looking at it again.