Putting someone already in crisis into a dangerous situation (surrounding them with SWAT) is going to make the crisis much worse. The film we see of people having a mental health crisis always comes from after the cops have shown up; they may have been much less agitated beforehand.

Yep. There are "simple" things we can do that will make things better but that can't happen until we agree to do it.

And for that to happen we need to understand it.

And for that to happen we need to talk about it.