Re:My employee refuses to lie to customers – but that’s our ...
by torstenvl on Friday September 16, 2022 @05:44PM
(#32872392)
Yeah, that's the rule. Some nuance to it: must be fully cancel-able for shipments that cannot be shipped in (a) the timeframe provided in solicitation; (b) 30 days if none; or (c) a revised shipping date.
It's unclear whether the claim on the phone that it had already shipped is a revised shipping date. If so, then they obviously cannot meet it, which then would require them to notify the customer and allow them to cancel.
It's always odd when a statute or regulation makes unstated assumptions about the way a problem plays out, because it makes the applicability questionable.
It's unclear whether the claim on the phone that it had already shipped is a revised shipping date. If so, then they obviously cannot meet it, which then would require them to notify the customer and allow them to cancel.
It's always odd when a statute or regulation makes unstated assumptions about the way a problem plays out, because it makes the applicability questionable.