Re:Ask HN: Discord banned me with no recourse
by DrWumbo on Thursday September 15, 2022 @03:58PM
(#32857687)
Legislation has actually taken us in the opposite direction. With FOSTA/SESTA online platforms were required to make an effort to go through user content.
I think a better analogy to use is these platforms being like bars or cafes. You don't expect the wait staff or bartender to snoop on your conversations, but if law enforcement asks what they know they might be forced to comply. If a bar notices you pimping and doesn't act, they could be liable.
I remember years ago Microsoft thought someone was pirating their software so they started reading their emails looking for evidence. That seemed wrong to me. A landlord wouldn’t be allowed to snoop through your drawers if they thought you were stealing, they’d need to convince the police to get a warrant.
And in this discord case, once a company agrees to create an account for you and start providing service, they shouldn’t be allowed to “evict” you overnight for no good reason. There should be a proper process with protections when ending the relationship.