He could have tried to direct the reader's sympathy towards the people getting laid off, rather than himself who is not going to suffer anything because of the decision he's making. If you are doing something nasty because of "just business," the minimum standard in corporate messaging you're expected to achieve is writing an announcement that is itself just business (and not a humanizing self-administered interview like you're getting an article in a magazine or something).

All of the big corporations that you do not want to work for did not invent corporatespeak because they are uncreative or unwilling to engage with human emotions, they invented it because that is the least infuriating way to communicate that they're shutting down a division for offshoring.