Why everyone hates the IT department

Re:Why everyone hates the IT department by Locke1689 on Saturday November 26, 2011 @10:47PM (#3281602)

I think Google is also exceptional because the tech support is for other technical employees. When I went down to a Tech Stop it didn't feel to me like I was "going to see tech support," it felt more like I was going to see another technical employee who happened to do tech support.

Then again, I was only an intern so my time there was limited.

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Re:Why everyone hates the IT department by mkopinsky on Sunday November 27, 2011 @12:52AM (#3281827)

I imagine that being tech-support-for-techies, you also end up with interesting issues, rather than "can you put that link back on my desktop" or "my printer's not working again". No self respecting techie will do tier 1 or tier 2 support if he can help it, but in a tech environment it might actually be interesting.

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Re:Why everyone hates the IT department by middus on Sunday November 27, 2011 @06:07AM (#3282211)

To be honest: I'm a "self-repsecting techie" and I won't spent time on "my printer's not working again" if I can avoid it.

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