> you really dont know if European regulations have solved it or not

Ask anybody who has lived in the UK long enough about Vodafone.

The story normally goes something like this:

    - 90s = Dogs bollocks, nobody came close
    - 00s = Started to smell a bit, but still the most robust technical service
    - early 10s = Really starting to rest on their laurels now
    - late 10s – today = Shit, godawful shit.