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A comment on Apple’s next big thing: A business model change. Parent comment

Re:Apple’s next big thing: A business model change by traceroute66 on Monday September 12, 2022 @12:23PM (#32812632)
> In my experience, mobile connectivity just keeps getting better and better.

To clarify ....

When I spoke of "quality of service" above, I didn't mean technical service (although for some carriers it can be a factor), I meant customer service.

I think you'll struggle to find anyone who will say their carrier's customer service has improved in recent years. Carrier customer service, irrespective of what country you live in, is generally globally accepted to only be in the "awful to non-existent" range.

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Re:Apple’s next big thing: A business model change by r00fus on Monday September 12, 2022 @01:05PM (#32813246)
My experience with T-mobile US is one of the things I'll rarely gush over. They are hands-down the best customer service I've ever gotten from a carrier.

Even with several friends/family on our 10-line plan (to share costs) - it's been a breeze to maintain.

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