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Re:Fark.com's live thread during the Sept. 11 attacks by implements on Sunday September 11, 2022 @08:16AM (#32798996)
I don't recall personal social media then (Myspace was 2003) - but there were large global talk boards with tens of thousands of users:

https://www.theguardian.com/help/insideguardian/2011/feb/28/... (closure notice)

Re:Fark.com's live thread during the Sept. 11 attacks by samwillis on Sunday September 11, 2022 @08:43AM (#32799167)
LiveJournal was quite large by then I believe, that along with the real-time messaging apps ICQ/AOL/MSN were beginning to become mainstream. I think I can remember reading about Habbo Hotel too around then.