At a glance, our comments appear to differ substantively. At closer inspection, the only disagreement we have is what to include in the 'building garbage' bucket.
In case I misused language, I can rephrase my original point: FB is in a bad place today not because FB was ever slow to build, but because what FB did build was too often bad for users (for that matter: bad for humanity).
They built an amazing product... for a world that had only teenagers on social media. This was the truth for quite a while, and was true of the world they created their product in. They just never really updated their product to account for the new reality. Sure, they changed the algorithm a ton and re-tweaked the UI, but the algorithm and the UI weren't the product. The experience people had on the site was the product.
They're sort of like IBM's mainframe division. Mainframes are kind of cool if you ever get to tinker around with their hardware, and they're impressive engineering marvels (so are facebooks systems). But the world has changed since IBM was on top, and they don't fit what most people need anymore.
If I make a pizza with tasty, fresh ingredients - but then top it off with rotten fish guts and mouse turds – it's a garbage pizza.
And those "features" are all fine in a world where the internet is mostly young twenty-somethings with no power, as the internet was in the early-mid 2000s. Also for a product where you can just put in a fake name, as we could back in the day.
those "features" are all fine in a world where the
internet is mostly young twenty-somethings with no power
No matter a FB user's age, it is a problem to implement a dark pattern that leaks private information. There are countless illustrations of that, but one obvious one is how it resulted in many early FB users falling victim to financial fraud (eg: http://givemebackmycredit.com/blog/2011/04/facebook-and-iden...). As for Beacon, it was clearly poisonous from the start (https://en.wikipedia.org/wiki/Facebook_Beacon).I closed my FB account in 2011 specifically because the design of the site abused its users in countless outrageous ways (come to think of it: "Are you sure you want to close your account? [These friends] will miss you").
I really don't see us coming to any agreement. It's been fifteen years and, while FB has pumped out plenty of LoC, FB has never shown an iota of respect for its users. No surprise then that the brand is dirt, and Zuckerberg has to spin fairytales about how its 'metaverse' will stem the decline. Their ability to execute is not the problem; the demographics of their user base is not the problem; the product itself is the problem.
No one (aside from engineers) cares about what facebook built. Facebook had scandal after scandal and on top of it, everyone's grandparents signed up so teenagers couldn't post all of the screwed up stuff they were doing anymore. Posting there turned into a mix of corporate scrutiny (especially prospective employers) mixed with the old forwards from grandma emails you used to get in the late 90s/early 2000s.
That's why facebook is dying.