I work for a large telco in the tech support side. We had a bunch of internally-developed tools that were clumsy but worked and fitted our workflow.

We've been fed an off-the-shelf solution with modern tech like Angular and the like.

And even without the SAP burden the company is basically destroying our departament. I guess they don't care to lose us poor peasants but they're basically losing al know-how and one of the only two edges they have against competition.

I can't say I care too much at this point, but it's amazing how easy can companies destroy themselves for not caring about their employees.