Re:AirPods Pro Service Program for Sound Issues
by yabqk on Friday September 09, 2022 @07:44AM
(#32777987)
I’ve had my AirPods Pro for two years now and I’ve had to have both (left and right) replaced twice because of this. Unfortunately they are now out of warranty. I hope 2nd gen doesn’t suffer from something like this.
[ Parent
| on HN ]
Re:AirPods Pro Service Program for Sound Issues
by Starmina on Friday September 09, 2022 @08:33AM
(#32778335)
Got them replaced both for free in an Apple store, I thought only one was bugging out but their test machine said both were "broke". It was out of warranty since well over a year.
Re:AirPods Pro Service Program for Sound Issues
by cleemens on Friday September 09, 2022 @08:07AM
(#32778133)
I have done this succesfully as well, even in another country than which I bought them in initialy. Nearly 2 years out of warranty at the time of replacement, replacement itself was not a problem.
Re:AirPods Pro Service Program for Sound Issues
by gog on Friday September 09, 2022 @08:01AM
(#32778088)
You can still replace them, even if they are out of warranty.
Re:AirPods Pro Service Program for Sound Issues
by quenix on Friday September 09, 2022 @07:53AM
(#32778032)
I believe this repair can be done out-of-warranty for free.
Re:AirPods Pro Service Program for Sound Issues
by rrdharan on Friday September 09, 2022 @08:00AM
(#32778082)
Yep, mine were totally out of warranty, I noticed some clicking mostly only when running, and they replaced them in-store for free.
I was worried they would blame my third-party tips (https://www.complyfoam.com/collections/comply-foam-tips-comp...) but as mentioned by the other poster, they remove the tips before testing.
Re:AirPods Pro Service Program for Sound Issues
by nsbk on Friday September 09, 2022 @08:18AM
(#32778223)
This is in line with my experience, I got both AirPods Pro replaced out of warranty a couple weeks ago, even if only one of them was presenting issues. Apparently, the machine they use to check said both were affected.
I got them replaced in Spain while the original purchase took place in Germany.
Re:AirPods Pro Service Program for Sound Issues
by _fzslm on Friday September 09, 2022 @09:05AM
(#32778683)
i bet the rolling out of this program so close to the 2nd gen release is a subtle acknowledgment from apple that this issue is endemic to the 1st gen, and it's fixed now.
Re:AirPods Pro Service Program for Sound Issues
by phlyingpenguin on Friday September 09, 2022 @09:23AM
(#32778898)
"Information as of 2021-10-01" - this isn't a new program