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A comment on Stop measuring community engagement. Parent comment
>Let’s bring this back to community building. We still want our members to be happy, right?
If it doesn't make them more money... no they don't!
No social media company is going to do this, you are correct. But community managers and community-led companies absolutely should.
>Let’s bring this back to community building. We still want our members to be happy, right?
If it doesn't make them more money... no they don't!