In a representative democracy the voters are supposed to choose the representatives, but there is a lot of gerrymandering in the U.S. where instead representatives get to chose the voters in their districts. Also those with the most money tend to win elections, like +95% percent of the time, making it look like lobbyist and the rich elect representatives, not voters. Most other western countries countries call that bribery, and make it illegal.
It should be recognized that the current laws around gerrymandering and campaign finance mean that we may not really have democracy or representative democracy in any true sense of the word. Some would go so far as to say we have a two party oligarchy.
I believe the best solution going forward is to rip power from the federal government and return it to states and local governments, as was intended by the constitution. Resolving gerrymandering and campaign finance laws will not fix the political dysfunction. It's structural. Most federal institutions are not designed to be democratic.
I'm a big fan of Leopold Khor and his book Breakdown of Nations. He talks about how national governments that get too powerful become corrupt authoritarian bullies [0].