Re:22,000 smart thermostats in Colorado locked over ‘energy ...
by _fat_santa on Sunday September 04, 2022 @10:24AM
(#32713370)
Well it is Xcel energy after all....
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Re:22,000 smart thermostats in Colorado locked over ‘energy ...
by ToniCipriani on Sunday September 04, 2022 @10:32AM
(#32713475)
Actually it's not just them. I have it for my local area hydro company in Canada, it's the same thing. I can't find where to cancel at all.
EDIT: So I did some digging, and it's confusing to say the least. In the app, it points you to the Google store page when you tap more info about the program. A search points to a page that tells you to contact your hydro company. On my hydro company's page, there is ZERO information about this, then a second search that landed me on Google Support page, which finally mentions the program is administered by some company in the US that is "partnered" with my hydro company, hidden deep inside the terms and conditions. And on that page, it says I actually have to call Google to unsubscribe.
Re:22,000 smart thermostats in Colorado locked over ‘energy ...
by hansvm on Sunday September 04, 2022 @11:08AM
(#32713867)
> I actually have to call Google to unsubscribe.
I've had zero luck with this ever. They're quite friendly at the Googleplex though and capable of redirecting your request wherever it needs to go.