That's what is so sad about this. Cloudflare is NOT a utility, and they don't lobby to be one. If they were, then their arguments would have some merit. Instead, they're saying "look, we're a utility! We have to act like one! But we're going to keep the benefits of being a private company; we're just not going to exercise our private discretion because then we couldn't pretend we were a utility when it suits us."

As a dev who was once entirely on board with CF and recommended their "workers" environments to anyone that would listen, I'm very sorry to have to terminate both my business with them and my evangelizing of their services. But I'm certainly not going to stay in business with or recommend a company that would rather hide from their responsibility than to take the political heat for sensible business decisions (like removing poisonous clients).