I somewhat agree with these two points as well. When you're running a business, you'll often have customers you find disagreeable. That doesn't mean that they're invalid customers, but you may feel gross helping them. For the exceptionally bad cases, why not jack up the prices 10x and donate those proceeds?

> Another automated moderation system that checks for certain keywords? Ask the LGBTQ people banned from Facebook/Twitter/Reddit/Google/etc. if those systems really work all that well.

This is so, so true. Both automated and human review systems often times don't handle or protect minority users well.

(Reasonable Disclosure: I still terminated my services with CloudFlare over this.)