Re:DevOps: An idea so good, no one admits they don’t do it
by brianmcc on Tuesday August 30, 2022 @07:01AM
(#32648858)
Totally. You could imagine even a tiny handful of trusted users who consistently give valuable, reliable, feedback.
Microsoft seems a company just oblivious to user feedback - Beta users howling about disastrous Windows changes mooted, and they just.... ignore them. I don't get it.
People are so obsessed with scale and techniques like A/B testing today that they seem to forget that kind of test can only tell you whether one of the options is significantly better. It can't tell you whether you're finding the best choice between excellent options or the least of evils between dreadful ones.