Wow, you're morally bankrupt. It's nice to see a well written article like that on the frontpage of this site, but unfortunately the venture capital fueled business model proposed by ycombinator is at the heart of the problem. Liability my ass. This is some disgusting dystopian bullshit. Also if you talk about liability, heard about the Streisand effect? Public opinion about these corporations is low and i think twitter itself isn't doing so well lately. Good riddance.

There is a long history of liability in the USA when you take on editorializing roles. This was broken by the Communication Decency Act (CDA section 230) but case law has is slowly moving back. It is a valid concern.

If CDA 230 were taken away, I wouldn’t be surprised if common carrier laws fell as well. The telephone companies can listen to all phone calls, so they may need to editorialize (mute, disconnect, report to police) on various illegal calls.

Twitter's response was so soulless, it's unclear if it's a bot. This is what i find most unacceptable. Others have expanded on the censorship problem in this thread.

A response should be delivered quickly and efficiently, and in no uncertain terms. Filling it with heart and soul just gives false hope that some kind of appeal to emotion can be achieved. But it cannot.

Exactly, quickly and efficiently, cause we have to scale to the heavens to please the investors. No time for human decency.

I'm not talking about "some kind of appeal to emotion". This is about human rights in a fascist regime. At some point you have to take a stance. There is so much twitter could have done better. The first step would be to take this serious.

The likes of twitter, facebook, uber, amazon, ... have made the world worse for the sake of their shareholders and you are complicit. I'm sure your salary is fine though.

A company does not have to take a stance, it is not an individual. Members of the company are free to take whatever stance they wish personally.