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Re:Jonathan Blow on Societal Collapse (2019) by westoncb on Friday August 26, 2022 @07:57PM (#32614140)
> It's extraordinarily difficult to justify bugfixes and incremental improvements using exclusively analytics data

Why would analytics be any less capable of conveying how these attributes of a software product affect customer purchasing decisions? If the metrics relate to e.g. retention, new users etc., these are independent of which aspects of the software cause them. A correlation is a correlation. Unless there is some reason to think product managers would be especially unaware of quality as a variable to observe.

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