My impression as an immigrant is that Americans are great when working in private organizations. Effective, helpful and friendly.

But give them a government job enforcing anything, and they become the polar opposite somehow.

There may be a little of that in my home country, but nowhere near this extreme.

> So it’s nice to see that the improvements are coming, they just took a while.

This is one single improvement, long overdue. I wouldn't extrapolate to anything else.