"Smaller" in this case just means smaller, not newer. They've been in business for a long time, and I expect them to be around for a while. The downsides tend to be in the opposite direction: they're old, and their webmail/account management interface until recently showed its age. This was not a problem in my book; I don't use webmail. The greater concern with mail providers involves the risk that they would pull something like what Gmail did and withdraw from offering standards-based email (i.e. no more IMAP). In that respect, what the sluggishness to get with the trends really means is a lower risk rate of churn, and I'm happy with that.

Your profile doesn't list a way to contact you privately.

As of last year, it's supposed to be one of the services listed on <https://www.fsf.org/resources/webmail-systems>, but it's not. I just reached out to Greg Farough to follow up on why.