The AI startup erasing call center worker accents

Re:The AI startup erasing call center worker accents by P0l83q4p1Hw3Ul on Thursday August 25, 2022 @12:54AM (#32589655)

I think you've just explained why stereotypes, prejudice, and racism aren't issues.

People notice patterns that are true often enough that they decide to avoid certain people. Saving time on customer support, reducing odds of being the victim of a crime, etc.

It's only an issue when people use too low of a threshold for numbers of experiences or percent of experiences.

[ Parent | on HN ]

Re:The AI startup erasing call center worker accents by mrcheesebreeze on Thursday August 25, 2022 @02:38PM (#32598096)

also he forgot that these stereotypes come in to play at different times.

I have no issue hearing an indian accent when I call in for tech support, but if I here one randomly call and say they are tech support I will hang up.

Its not just constantly used.

[ Parent | on HN ]