Same happened to us the last Thursday, but in our case they suspended our GCP account without a prior notification. Just learned about this from our external monitoring.

Turns out they wanted to check my IDs, and it's after I had been their customer for 14 years. And it took them 5 days to verify that ID. An hour ago they activated it back.

I've been running a few projects on GCP, with active customers, which I lost now. Those 5 days of outrage is basically a catastrophe for us.

And no apology was given by Google. There was barely any communication from their side.

Never use GCP for production.