I guess that I'm expecting everyone to know Apple's reputation, but that's definitely not the case, especially outside of tech circles; I would expect someone on this site to not be surprised with repairability & Apple.

I think sharing stories is fine, but the poster seemed to be going much further than that by seemingly trying to get revenge on Apple, which is a strange thing to do.

Statistical ownership data would be awesome. Like a graph saying that if you expect the device to last x years you should expect y costs in repairs. That could even be a selling point for tech protection plans like Apple Care.