> I laugh thinking that it cost them more to charge us a penny than it would've been to just roll it over

In the long run it's not them covering those costs but you and other customers.

Perhaps, but certainly not from me. For the past 2 years it has been a penny a month bill. My statement was mostly that their processing fees are pennies and they could have just waited a bit.

Huh, my Swiss telco operator does not even bill anything less than 3 bucks...