Talking to your customers: a disruptive Agile framework

Re:Talking to your customers: a disruptive Agile framework by brutuz on Thursday August 18, 2022 @02:37AM (#32506083)

Talking is cheap and could be very misleading if your customer/user haven't put their skin into the game.

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Re:Talking to your customers: a disruptive Agile framework by satyrnein on Thursday August 18, 2022 @04:58AM (#32507016)

Learned this one the hard way. If you ask the equivalent of "what could I add to make this more useful?" you will get a lot of worthless suggestions like "I don't know, maybe make it sortable by the other column, too?" that don't move the needle at all on engagement.

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Re:Talking to your customers: a disruptive Agile framework by Jwarder on Thursday August 18, 2022 @09:52AM (#32509579)

As has been said before: Users are almost always right when they say a problem exists; but they are almost always wrong when they suggest a solution.

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Re:Talking to your customers: a disruptive Agile framework by outsidetheparty on Thursday August 18, 2022 @12:50PM (#32512062)

I think the point is more that _not_ talking is even more misleading.

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