*YES* it does. If we’ve taken their money in the past we’ll certainly help them, even if they’re migrating to another platform. Good business also means closing a relationship well. Then there’s an opportunity for future business, and even if they decide not to return, the personal relationships are of the highest value. You can’t see the forest for the trees. Wealth is not just about money. Successful long term strategies rest squarely on your ability to maintain relationships.