T-Mobile USA doesn't comply with its German parent company’s GDPR policies

Re:T-Mobile USA doesn't comply with its German parent compan... by wongarsu on Tuesday August 16, 2022 @08:30AM (#32481943)

Deutsche Post isn't great, but in the consumer space they are vastly better than any of their competitors, both for the sender and the receiver. Compared to their competition they are a clear success story.

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Re:T-Mobile USA doesn't comply with its German parent compan... by KingOfCoders on Tuesday August 16, 2022 @08:49AM (#32482101)

Here DPD is best, they give you a 2h slot several days ahead and then a 1h slot on the day of delivery.

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Re:T-Mobile USA doesn't comply with its German parent compan... by csdvrx on Tuesday August 16, 2022 @01:04PM (#32485685)

> Here DPD is best, they give you a 2h slot several days ahead and then a 1h slot on the day of delivery.

This must be a joke! DPD (DPDgroup, or whatever) is borderline incompetent.

I'm on vacation, and I needed a laptop. It was shipped from Germany ... after sitting somewhere for days. Then no information for 4 days on their tracking site. Then more information but I never had even an approximate day they would attempt delivery (let alone a 2h slot).

Said laptop is now returning to Germany, because DPD couldn't be assed to inform me they had a local partner in the country I'm visiting, or collection points, and because their local partner (owned by DPD, so corporate separation is no excuse) didn't feel like attempting delivery more than once.

It's not like they couldn't contact me: they had my email + phone + cellphone. They just didn't try (no, there's no mail in the spam folder).

I left them message on their website multiple time - it never had any effect on the "ballad of the laptop".

I've heard it from other people before, but now that I've seen it myself, DPDgroup is so utterly efficient that in comparison even USPS is a paragon of virtue at every level.

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