Re:Declining quality of consumer-grade products – 2009 fridg...
by salawat on Monday August 15, 2022 @09:03AM
(#32469143)
MTBF. The Engineer's secret way of measuring relative Quality.
MTBF is exec poison. Too high, and the customer doesn't come back, you see, or worse, it's too expensive to build! (According to finance).
That is what warranties are for. You say it is reliable? Put it in writing how long you think it will keep working and what will you owe the customer if it ain’t so.