https://www.digitalcheck.com/receipts-thermal-ink-costs/ > There’s one other small difference that’s become important in the battle between thermal and ink: the use of company logos on receipts. As it turns out, this is a key factor in the cost of paper, and tips the break-even point in favor of thermal if you want your receipts to have a distinctive look. Ordinarily, plain receipt paper can be had for as little as 40 cents per 150-foot roll, while thermal paper comes in longer rolls (220 or 230 feet) that cost around 80 cents – so you get 25-30% more paper for your dollar with the standard variety.

This might be another reason why companies use it. No receipt, no warranty associated costs.

We usually photograph such receipts so that we can print them if needed. But it's annoying.