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Re:The Story of Mel (1983) by Majromax on Tuesday August 09, 2022 @09:33AM (#32397616)
> The disdain for "lusers" came from BOFH sysadmin types, well before it was adopted by the non-"tech", business-focused folks.

Based on the definitions in the thread, I'd say the BOFH attitude is more the inverse: it is contemptuous towards users, whereas the modern practice is more condescending towards users.

The latter still has a notional ethos of catering to the user, but the Monkey's Paw corruption caters towards the user's most superficial desires, particularly at a first impression, while de-optimizing for the acclimated or "power" user.

Re:The Story of Mel (1983) by ratww on Tuesday August 09, 2022 @03:57PM (#32403401)
Exactly, the modern practice is condescending. The prevalent thinking is that "users don't really know what they want", so there is zero research, zero iteration, zero respect and a lot of corralling in the application to force users into a (lucrative) workflow.

But the treatment itself is first class, unlike with sysadmins of yore.