Many companies, not just financial are the same. They usually fail silently, too, so you sit around wondering if the text ever sent.

Yup. Chase does the same thing. They blackhole SMS to Google voice.

Yet another push to get a better bank, in addition to all their ridiculous fees. Ally blackholes Gvoice (messages just disappear), but gives you an email option to login. When calling customer service, they can do the challenge with a phone call rather than SMS. Capital One, Discover, and Alliant all seem to accept Gvoice just fine.

There of course is a major problem that Gvoice seems to be special, in that many places will accept Gvoice but not standards-based VOIP competitors. I even had a problem with someone on "Comcast mobile" not being able to text a Voip.ms number of mine.

Oh agreed, Chase is an awful bank in any dimension. I use a credit union for most things.

Chase owns the Amazon card, and 5% rebates on Amazon are worth dealing with the drama.

Probably Comcast Voice. Comcast/Xfinity Mobile is a Verizon MVNO

Same with USAA. This is pretty recent though.

USAA's "Cybercode" logon options are god-awful. It's Symantec VIP wrapped in their mobile app.

I have no idea why generic TOTP with backup codes is not an option for every site on the planet.