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Re:How we got customers to sign up to Monzo in the early years by surfer7837 on Monday August 08, 2022 @01:07PM (#32388175)
Kind of hard to determine if you're a UK tax resident without some details, no?
Re:How we got customers to sign up to Monzo in the early years by lysergia on Monday August 08, 2022 @01:19PM (#32388340)
There’s no mention of it being a strictly UK affair in the app description. I imagine 100s of people download it each day, fill in the form and then bail once they realize it’s UK only.
Re:How we got customers to sign up to Monzo in the early years by ralphmelish on Monday August 08, 2022 @01:50PM (#32388712)
I've just checked the description in the Play Store and it says 'Open a full UK bank account'. Maybe that is new, but it is pretty clear.
Re:How we got customers to sign up to Monzo in the early years by berdario on Monday August 08, 2022 @03:19PM (#32389780)
That doesn't mean that it's closed to non-residents.
Re:How we got customers to sign up to Monzo in the early years by nsteel on Monday August 08, 2022 @04:48PM (#32390822)
Don't all UK banks require a UK address?
Re:How we got customers to sign up to Monzo in the early years by Nextgrid on Monday August 08, 2022 @06:41PM (#32392041)
But that's not something you'd expect a non-resident to know. Making account opening criteria transparent wouldn't hurt anything and would save everyone time.
Re:How we got customers to sign up to Monzo in the early years by nsteel on Tuesday August 09, 2022 @06:18AM (#32396008)
I wouldn't expect a non-resident to know without doing research. But I would expect them to do that research because opening a bank account in another country because it is not a standard thing to do. I don't think it's the job of an app store page to explain this.
Re:How we got customers to sign up to Monzo in the early years by Jamie9912 on Monday August 08, 2022 @02:02PM (#32388851)
You don't need to be a UK tax resident to have a Monzo account. I have UK citizenship, but am not a resident or tax resident
Re:How we got customers to sign up to Monzo in the early years by BillinghamJ on Monday August 08, 2022 @02:12PM (#32388974)
FYI, I'm pretty sure they actually do require you to be a resident, though a lot of people get away with not updating their address

https://monzo.com/help/legal-stuff/tax-residency-not-uk