I've owned Neato, Roomba and Roborock. Hands down Roborock is what I recommend people to buy. Neato had such a great leg up when it first came to market by having the first, and best, Lidar implementation - but their product was marred by horrible customer support, batteries that are garbage and just general failures of hardware that are impossible / too expensive to fix. By the time I gave up on Neato I had 4 of the same robot that I was piece parting out as components died (again and again). Talk about a company that banks on eWaste to keep the sales cycle going.

I'm thankful Amazon bought Roomba - one less reason to even consider them as an option considering all of the current gen vacs are sporting onboard cameras + CV (poop avoidance, is that really a huge concern?).