Re:Why Gmail's new design is unsuitable for heavy use
by digitaltoad on Saturday November 12, 2011 @11:34AM
(#3228109)
I'm exactly opposite. I had no problem finding the refresh button since the icon used is basically the same exact icon used for refresh in multiple apps that I use everyday, including every browser that I use (Chrome, Firefox, Safari). It looks to me like a lot of the icons that have been used seem to be a standard in a lot of apps that use icons without text.
No, this is incorrect. I'm a heavy user of Gmail, and I still can't find the damn new refresh button. How many weeks should it take for me to get used to this so-called "improvement". I preferred it when it was text. I just don't see the new spiral icon thingie as "refresh".
Another way to look at it is if you make an improvement to something I don't care about, it's not an improvement. Especially, if it makes my job harder.
You need to actually measure what users do, not generalize from unsupported assertions.