Seriously? It has absolutely no bearing on the transaction in question.
Hashcat? OpenDNS? A question about Elon? I mean I know HN hates cryptocurrency with a fiery passion... But that has no influence whatsoever on this specific transaction for which OP claims to have all the documentation for (it wasn't a cryptocurrency transaction, so why would interest in BTC be relevant to the transaction?)
This has to be one of the worst sides of the internet. User posts issue X, and other users spend all of their time looking through post history so they can shame them and come up with some twisted reasoning that X is justified.
The person proceeds to escalate and escalate through every customer service option (including Reddit, HN) not necessarily because they’re not getting a response, but because it’s not the response they want.
I don’t know if that’s true here, but I’ve seen it happen internally with YC companies many times.
Instead they went on a smear campaign, in some righteous attempt to label OP as deserving of not being able to reach support because they have posted about gambling/cryptocurrency/etc. Gross.