Re:Why is it so hard to give Google money?
by lotsofpulp on Tuesday July 26, 2022 @10:04AM
(#32238413)
That would be ironic since government customer support is many times getting a hold of your local representative and hoping they take up your cause.
Private-sector customer support can also mean contacting your local representative and hoping they take up your cause. That tactic once got a health insurer of mine to stop trying to wait us out and just pay the damn bill they were supposed to pay.
Re:Why is it so hard to give Google money?
by agileAlligator on Tuesday July 26, 2022 @10:35AM
(#32238846)
If you know Google doesn't provide adequate customer support, just don't use it?
Easier said than done - for example:
You have a business which was review-bombed with 1-star reviews on Google Maps.
If you are in B2C, you are now bleeding money and good luck getting your entry removed from Google properties.
Re:Why is it so hard to give Google money?
by LegitShady on Tuesday July 26, 2022 @11:35AM
(#32239758)
how would you know that until they do it to you? what does "adequate" mean legally?
Maybe it should be made illegal to provide paid services without adequate customer support, just pushing the costs back onto the customer, which is what Google is doing, is pure fraud.