Every train and tram is on schedule. In what way is it a "real headache"?
My point was private companies/fares won't prevent homeless people from staying off the subways or other unexpected results that are assumed to come with "free". MTA is a perfect example of that.
i'd personally like to see metro raise base fares, and provide larger discounts to lower income riders via their LIFE program to offset that potentially regressive burden. in the best of times (before covid) fares only covered about 20-30% of operating costs, i believe.
use that money to implement better service (more and more punctual trains), more social/community officers to help the homeless, peace officers on the trains themselves (currently they mostly just walk around stations every once in a while), and more rigorous cleaning and general maintenance.
this all needs to be coordinated with getting housing and services to homeless folks, removing roadblocks to density along transit corridors, and emphasizing multi-mobility (like converting street parking to bus & bike lanes).
Also, the MTA is private (mostly) and the subway costs a fare, yet there's homeless folks everywhere on the trains. Implementing a fare !== homeless people not setting up shop in subway cars or on the platforms.
* the homeless and housing situation is a deeper issue with many variables. Just pointing at the claim that was made