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Re:Airbnb will up its penalty for hosts who cancel last-minu... by mibollma on Friday July 22, 2022 @03:08PM (#32195920)
I can't confirm this from my experience over the last 8 years. Customer service was great from Airbnb.

Sometimes I prefer Airbnb, sometimes I prefer a hotel, it all depends on the kind of travel experience I'm looking for.

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