Amazon to Acquire One Medical

Re:Amazon to Acquire One Medical by kelnos on Thursday July 21, 2022 @02:59PM (#32183374)

Odd, that's not been my experience in SF. I've only had one primary physician leave on me in 2018 (I'd been with him for 2 years, but only had visited once). My primary doc responds to messages within a day or two. Responses from the general care team are usually same-day. My primary physician is usually booked out a couple months, which is a bummer, but I can get next-day appointments with a PA or NP, and usually 2-3 days with an MD.

On top of that, it's been mostly easy to get prompt COVID testing when I've needed it, and for a while they even had 8-hour PCR test results.

For the most part I'm still very happy with the service, though this news about the Amazon acquisition is definitely making me question whether or not I will renew next year.

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Re:Amazon to Acquire One Medical by dalyons on Thursday July 21, 2022 @06:14PM (#32185863)

i mean i dont want to overstate it, its still a far better experience than dealing with the regular medical primary care system. Just, in the last ~12 mo or so id had enough problems - multiple MDs id seen before gone, 4+ days to get a message back from general/admin, billing problems(they coded a normal visit wrong and it cost me $600), lost referrals. Compared to basically zero in the ~5 years before. Still a good service that ill keep, just not as great :)

It was enough that i was wondering if they were financially struggling (having seen a lot of startups go through this cycle of at-first-excellent then degrading service). And i guess they were.

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