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Re:A Brief Rant on the Future of Interaction Design by Gormo on Wednesday November 09, 2011 @08:09AM (#3215324)
The author makes a very valid point, and it would be quite interesting to see what kinds of tactile UI designs might be achieved. But I think there's an important distinction to be made in how we build tools to solve physical problems and how we build tools to solve conceptual ones.

Apart from purely remediative technologies such as Braille, I can't think of any technology from any era of human history in which conceptual information has ever been conveyed via the tactile sense. There have never been tactile clocks, tactile books, or any kind of tactile language. When human minds attempt to import ideas from the outside word, they use the eyes and ears, not the hands.

There's certainly a real problem with the UIs presented in the MS video, but it's not that they're visually-oriented. It's that they're designed to appeal to the eyes themselves, and fail to encode information in a way that's optimally suited to the mind. The aesthetics of the UIs in that video are stunningly beautiful, but I have no idea from looking at them how I would use them as tools; each notification, dialog box, and prompt for input seems fine in isolation, but when I try to conceptually 'zoom out' and understand how each function integrates into a workflow that allows me to apply my capabilities toward fulfilling my needs, I'm completely at a loss.

There seems to be an unfortunate trend toward pure visual aesthetics in the software industry today - perhaps a cargo-cult attempt to emulate some of Apple's successes - and MS seems to be suffering from it almost as badly as the Ubuntu and Gnome folks.

Re:A Brief Rant on the Future of Interaction Design by gigamonkey on Wednesday November 09, 2011 @11:48AM (#3216213)
You should check out the book The Myth of the Paperless Office. They report research where they gave folks tasks like writing a summary of several magazine articles and one group did it all on a computer and the other did it on paper and they watched how people actually worked. There was a lot of subtle physical interactions in the paper group, such as moving different articles closer and farther away on the table that the computer group tried to do analogues of and failed because of the limitations of the medium. So it's not just the eyes and ears.
Re:A Brief Rant on the Future of Interaction Design by Gormo on Wednesday November 09, 2011 @12:58PM (#3216558)
The position of the paper on the table seems like an entirely visual variable. What information about the documents or the content within them did the latter group ascertain through tactile senses?

I'd assume that the amount of information about the content that was acquired tactilely was none. Feeling the paper can only give you information about the paper medium itself, not the ideas encoded in written language on it - conceptual content is non-tangible, by definition.

So the mistake the computer group made was to try to model the human-paper interaction with software, when software isn't made out of paper. They should have attempted to figure out what human-content interaction was being proxied via re-positioning the paper, and modeled that in the software.