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Re:U.S. transition to 988 suicide and crisis lifeline begins... by JshWright on Saturday July 16, 2022 @03:55PM (#32121378)
Even in areas where they still exist as separate numbers, they are pretty much always handled by the same calltakers.
Re:U.S. transition to 988 suicide and crisis lifeline begins... by adrianmonk on Saturday July 16, 2022 @04:33PM (#32121698)
I wonder if emergency calls jump past non-emergency calls in the queue. If so, that seems like a reasonable setup, and it would be better to call the correct number if possible.

I suppose they could even allow an incoming emergency call to interrupt a non-emergency conversation (which would be put on hold) so that emergency calls never have to wait for a non-emergency conversation to finish.

Re:U.S. transition to 988 suicide and crisis lifeline begins... by treis on Saturday July 16, 2022 @06:06PM (#32122390)
>that emergency calls never have to wait

911 calls in my major metro relatively frequently ring unanswered