the big point glossed over is that wage labor, where the value they produce is taken from them, isn't a great incentive for great work. that's imo a far bigger issue than fundamental challenges with collaborating, and why so many managers need to continuously trick their employees into productivity
Collaborative efforts to maximize good results, and predictable gains for each participators.
Btw you may find Graber/Wengrow's recent Dawn of Everything to be an inspiration for how these sort of structures could scale up to larger groups of people than conventionally thought historically possible
That's why I appreciated the new Graeber/Wengrow, it finds a wealth of prev overlooked ways that humans have lived, post discovery of agriculture, in large societies and with greater freedoms and prosperity defined in new ways besides within the terms of economics. This gives me optimism that capitalism/states aren't necessary or inevitable and that we might be stuck on this shitty plateau having convinced ourselves it's the only realistic one
The amount of service you can deliver to costumers is your surface area, but the amount of work you put in only contributes to the volume.
As the number of employees grow you will necessarily be less efficient, but there aren’t really any other great ways to gain the required surface area.