I wanna bet Shopify’s legal department, and their budget for lawsuits, may disagree with your opinion. I have to imagine running a huge online store backend or payment processing system has huge fraud departments. If their platform allows fraudulent activity to run rampant (i.e. no checks on intellectual property, etc.) then many companies will go after them for diluting their brand and other types of legal matters. They can get money out of Shopify but they’re not going to get anything out of someone selling fraudulent product.

I agree with others in this thread - they should provide a layer of actual humans to help shop owners. And have a process for dealing with AI/ML gone rogue - like the address verification system in this example - where a set of humans can override and make sure a shop owner can continue to operate. Heck send someone to PR to help validate addresses every month.