How do you respond to a one-character email from your boss's boss's boss? (2018)

Re:How do you respond to a one-character email from your bos... by sokoloff on Saturday July 09, 2022 @09:04PM (#32040888)

While I greatly dislike the “if I act excessively squeaky, I will get some grease”, I have to say this is remarkably effective process within companies.

I just wish there was a way to better calibrate the company response to balance the 99.75% of customers who don’t write to the CEO with the tiny fraction who do.

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Re:How do you respond to a one-character email from your bos... by roflyear on Saturday July 09, 2022 @09:40PM (#32041094)

I once had an issue for a client and managed to get in touch with the CEO of HP's exec assistant. The issue was resolved literally next day after weeks of HP being unhelpful through usual channels.

This often works with government too, especially local government. Call your state reps and your town government officials if you need to. It is why they are there.

[ Parent | on HN ]